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General guidance for Eau Claire property owners dealing with water. Informational only, not professional advice.
Before a provider arrives
- Stop the source if you safely can — shut off the main water valve or the nearest supply line.
- Stay out of standing water near electrical panels, outlets, or appliances.
- Photograph everything before moving or removing anything.
- Lift what you can off wet flooring: furniture legs, boxes, electronics, rugs.
- Do not run a household vacuum on standing water.
When to request service right away
- Standing water anywhere inside the building.
- Water reaching drywall, insulation, subfloor, or cabinetry.
- A basement taking on water during or after heavy rain or melt.
- Any backup that may contain sewage.
- Persistent damp smell or visible growth days after a leak.
Information here is provided for general and lead-intake purposes and should not be considered legal, insurance, engineering, or professional advice. A provider can assess your specific situation and recommend next steps.
Ready to get help? Visit Contact.
Water where it should not be?
Request service and a provider can assess the situation and recommend next steps. Availability depends on location and scheduling.